Ticketmaster Reveals Major Data Breach Affecting North American Customers After Multi-Week Delay
Ticketmaster has finally notified customers about a significant data breach affecting North American transactions, several weeks after the incident occurred. The breach impacted customers who purchased tickets in the United States, Canada, and Mexico.
Ticketmaster logo on blue background
The compromised data includes:
- Email addresses
- Phone numbers
- Personal information
- Encrypted credit/debit card numbers
- Card expiration dates
The breach originated from a compromised Belarusian contractor working for Snowflake, a cloud data storage company. The hacking group ShinyHunters claims to have stolen a 1.3TB database, affecting 165 companies including Ticketmaster, Santander, Lending Tree, and Advance Auto Parts.
In response, Ticketmaster is:
- Working with cybersecurity experts and authorities
- Offering affected customers 12 months of TransUnion credit monitoring
- Requiring enrollment within 90 days of notification
A lawsuit has been filed by California residents against Live Nation and Ticketmaster, alleging failure to protect customer data. The stolen information was reportedly offered for sale on the dark web for $500,000. Live Nation has confirmed the incident in a regulatory filing, describing it as a "criminal threat actor" attempting to sell Ticketmaster data.
Gavel in courtroom
Hooded hacker in dark clothing
Hacker suspect arrested with computer money
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