Tegan and Sara Force Warner Music Store Closure Over Massive Order Backlogs
Tegan and Sara have announced the closure of their Warner Music merchandise store due to significant order fulfillment issues. The decision comes amid a massive backlog affecting multiple Warner artists' stores, with no clear timeline for resolution.
The duo expressed particular concern about delayed pre-orders for their upcoming album "Hey, I'm Just Like You," along with merchandise items including hoodies, t-shirts, and limited-edition cassette tapes. The album features reimagined versions of their teenage demo recordings.
Tegan and Sara singing on stage
Affected customers can request full refunds by emailing their order number to [email protected].
The artists plan to launch their own merchandise store to maintain better quality control. Their art director Emy will continue creating unique designs, ensuring products meet their standards for quality and fair pricing.
Warner Music acknowledged these issues in a statement, noting they're working with their distributor Direct Shot and other vendors to resolve the situation.
Key Points:
- Warner Music merchandise store closure due to order fulfillment delays
- Affects pre-orders for new album and merchandise items
- Full refunds available through customer service email
- New independent merchandise store planned
- Warner working with vendors to address issues
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