Area4 Labs and Hearby are developing an AI-powered live event concierge using chat technology to help music fans discover local grassroots music events. Here's how they're making it work:

The Challenge and Solution

Hearby faced the "Too Much Stuff" problem when helping users find local music events. Their solution combines ChatGPT's language capabilities with specialized data processing to create a more intuitive search experience.

Key Components:

• BERT NER for understanding user queries
• Specialized models for detecting informal date references
• Vector database for fuzzy search translation
• ChatGPT integration for natural language responses
• Image and link augmentation layer

How It Works

1. Users can ask natural questions like "What's on in London tonight?" or "Where can I find jazz brunch?"
2. The system processes these queries through multiple layers of technology
3. Results combine accurate event data with conversational responses
4. The chat maintains context throughout the conversation
5. Built-in guardrails prevent incorrect or inappropriate responses

Benefits for Users:

• Natural conversation interface
• Fast access to relevant events
• Personalized recommendations
• Discovery of hidden local venues
• Time-saving compared to traditional search

The technology focuses on being useful without being irritating, helping users discover local music scenes while maintaining accuracy and reliability in responses. This approach demonstrates how AI can enhance music discovery while supporting grassroots venues and artists.

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