Ticketmaster has temporarily suspended ticket transfers for all remaining Taylor Swift Eras Tour shows until three days before each event, following multiple reports of unauthorized ticket transfers and account breaches.

Photo Credit: Kenny Eliason

Multiple fans have reported receiving unexpected email notifications about their tickets being transferred to unknown accounts. While Ticketmaster has resolved some cases after media inquiries, many incidents remain unresolved, with fans losing thousands of dollars. Some resolved cases have experienced repeated unauthorized transfers back to hackers' accounts.

A Ticketmaster spokesperson emphasized the importance of digital transaction records in investigating and restoring tickets to rightful owners. The company recommends users set strong, unique passwords for all accounts, particularly email addresses, as these are often the initial point of security breaches.

Despite Ticketmaster's claims about improved digital ticketing security compared to paper tickets, the platform lacks two-factor authentication (2FA) for account logins and ticket transfers, though it uses 2FA for other functions like printing tickets and email changes. This comes after a recent data breach exposed some users' personal information, including names, contact details, and payment data.

The Eras Tour resumes October 18 in Miami, followed by shows in Toronto and Vancouver in December.

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