StubHub's Multiple Sales Fiasco Disrupts LA Philharmonic Concert, Leaves Ticket Buyers Stranded

By Marcus Bennett

May 29, 2025 at 04:52 PM

StubHub experienced a significant ticketing issue at the LA Philharmonic concert, where multiple buyers were sold the same seats, resulting in numerous patrons being turned away at Walt Disney Concert Hall. The incident appears to be part of a broader pattern of ticketing problems in the industry.

Walt Disney Concert Hall exterior view

Walt Disney Concert Hall exterior view

Several concertgoers discovered their seats were already occupied when arriving at Friday's performance, despite holding valid StubHub tickets. The venue's box office reported this was a recurring issue throughout the evening, affecting dozens of attendees. While some customers were able to purchase last-minute tickets directly from the LA Phil box office, many others were left without access to the performance.

StubHub has promised refunds within 5-8 business days and stated the situation is "under review." However, past incidents suggest that obtaining refunds can be challenging, with some customers reporting weeks or months of delays.

This incident follows other recent ticketing controversies, including:

  • A large-scale scam involving non-existent Oasis tickets in Ireland and Scotland
  • A public dispute between Ticketmaster and StubHub over fake Oasis tickets in North America
  • A $600,000 fraud scheme involving fake Taylor Swift tickets on StubHub, perpetrated by insider hackers

These recurring issues highlight the ongoing challenges in the secondary ticket market and the need for improved security measures to protect consumers.

US Copyright Office seal

US Copyright Office seal

DJ Alesso performing at Miami Worldcenter

DJ Alesso performing at Miami Worldcenter

Related Articles

Previous Articles