Live Nation is facing a class action lawsuit following a significant data breach of Ticketmaster's systems, where hackers accessed and stole customer information from their cloud database managed by Snowflake, Inc.

The breach occurred on April 2, 2024, but wasn't discovered until May 23, 2024—nearly seven weeks later. Customers weren't notified until July 17, 2024, almost two months after the discovery.

Key Details of the Breach:

• Approximately 560 million customers affected
• Compromised data includes names, contact information, and payment card details
• Hackers demanding $500,000 ransom to prevent data resale on dark web
• Lawsuit seeks minimum damages of $5 million

The lawsuit alleges that Ticketmaster:

• Failed to adequately protect user data
• Delayed notifying affected customers
• Improperly retained personal identifiable information (PII) after purchases
• Shared customer data with business partners and data brokers without proper protection

Affected customers now face increased risk of fraud and identity theft, potentially requiring ongoing credit monitoring services and protective measures. The case has been filed in California federal court, with Ticketmaster yet to respond to the allegations.

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